We have an on-site generator with 5 days' supply of fuel which provides us with full capability to sustain long power outages. Our UPS system (operating in at least n+1) ensures a clean electrical supply; it also provides us with the ability to manage load until the generator starts up. Air conditioning is provided by under floor cooling.
The capacity of the equipment is such that a failure of one unit can be handled by the other units. A full VESDA system that provides early detection of smoke is in place so that any potential fire is detected before it can develop. In the extremely unlikely event that a fire does develop, an FM200 fire suppression system is in place.
Can I access it from different locations?
PPS Hosted is so flexible that you can access it from anywhere in the world with an internet connection.
Can I access it from different devices?
Of course. You can run PPS Hosted from a PC, Mac, tablet device or even your smartphone! More...
What is a Kingsoft licence?
You will need this to open letters or documents, it is just like Microsoft Office. Kingsoft is included in the monthly cost of PPS Hosted.
If I have a single user system, can others access it at the same time?
You can share the same login however only one person can access the database at any one time.
Can I access PPS Hosted using a web browser?
PPS Hosted is accessed using a Remote Desktop Connection. PPS Express is our web browser alternative.
What happens if I can't access system out of hours?
Simply use the contact form found at our Out of Hours page and someone from our experienced Support Team will be in contact as soon as possible.
Do I need to backup my data?
No you don't as we take full backups daily. However you are always free to take your own additional backups whenever you want.